Cookie Policy

Last updated: January 2025

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service. Cookies cannot access other data on your device or transmit viruses.

2. Our Cookie Consent Approach

Compliant Cookie Banner

In accordance with UK GDPR and the Privacy and Electronic Communications Regulations (PECR), we implement a compliant cookie consent banner that blocks all non-essential cookies (such as analytics or trackers) until you explicitly click "Accept."

When you first visit our website, you will see a cookie consent banner. You have the choice to:

  • Accept All Cookies: Enable all cookies including analytics for an enhanced experience.
  • Accept Essential Only: Only strictly necessary cookies will be used. No analytics data is collected.
  • Customize: View detailed information about each cookie category before making your choice.

3. Types of Cookies We Use

Essential Cookies

Always Active

These cookies are strictly necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you such as logging in, filling in forms, or setting privacy preferences.

Cookie NamePurposeDuration
agencysoftware_cookie_consentStores your cookie consent preferences1 year
admin_sessionAdmin dashboard authenticationSession
__cf_bmCloudflare bot protection30 minutes

Analytics Cookies

Optional - Requires Consent

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They are only activated if you consent.

Cookie NameProviderPurposeDuration
_gaGoogle AnalyticsDistinguishes unique users2 years
_ga_*Google Analytics 4Persists session state2 years
_gidGoogle AnalyticsDistinguishes users24 hours

Functionality Cookies

Optional - Requires Consent

These cookies enable enhanced functionality and personalisation, such as remembering your preferences and form data.

Cookie NamePurposeDuration
user_preferencesRemembers UI preferences and form data1 year

4. Third-Party Cookies

Some third-party services we use may set their own cookies. These third parties have their own privacy policies:

5. Managing Your Cookie Preferences

You can manage your cookie preferences in several ways:

Reset Your Cookie Consent

Click the button below to clear your cookie preferences and see the consent banner again.

You can also control cookies through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions → Cookies

Note: Blocking essential cookies may prevent certain features from working correctly.

6. Cookie Duration

We use both session and persistent cookies:

  • Session Cookies: Deleted automatically when you close your browser.
  • Persistent Cookies: Remain on your device for a set period (see table above) or until you delete them.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page indicates when it was last revised.

8. Contact Us

If you have questions about our use of cookies:

Email: privacy@agencysoftware.io

Cookie Preferences

We use essential cookies to make our site work. We would also like to set optional analytics cookies to help us improve it. We will not set optional cookies unless you enable them. Read our Cookie Policy for more details.